One of the most frustrating things for me to hear is the often-flippant remark made in the face of challenges: "well… change is difficult".
Hmmm… I think I will disagree. The response is often made in reference to the effect a change would have on employees or other stakeholders. In some cases, people might expect that the change would add hours or work or other inconveniences to an already-packed workweek. Yes, that change will be difficult. But the baldness of the comment makes it sound like anyone who is unenthusiastic about change is just a whiner. As if the knowledge that changes are sometimes "difficult"'should be enough to convince you to get moving.