The Dark Side of Process Automation (Part 1)

Robot FactoryMy avocation is process efficiency.  I spend my time helping businesses come up with ways to do things smarter, faster, better.  My teams think it a big success to decrease the time it takes to do something by 50% or more.  Yet… I’m concerned about how all this efficiency, including automation and “right-sourcing”, are affecting the long-term prospects for human employment. Continue reading